Help
If you don't find your answer here please contact our support team via the Contact-Us option. We're glad to help!
NIPR Product List by State
NIPR Product List by State
For an overview of all products offered by NIPR, by state, review the PDF below.
Frequently Asked Questions
First-time Licensure
If you are unable to apply for the lines for which you have qualified, please contact the state to verify that they have received the exams and/or pre-licensing education completion information if applicable. Please also ensure that they have reported them to NIPR with the correct last name, SSN and date of birth.
If you are unable to apply for the lines for which you have qualified, please contact the state to verify that they have received the exams and/or pre-licensing education completion information if applicable. Please also ensure that they have reported them to NIPR with the correct last name, SSN, and date of birth.
If the affiliation information is required in the state in which you are applying or attempting to renew you must ensure that all fields on the page are populated. If you are not required to report this information you must leave all fields blank including the state name drop down field.
Applicants with a pending transaction with a yes response to a background question may upload documents via the Background Questions Supporting Documents (BQSD)
If you are actively licensed and wish to report an action to a state insurance department you may do so via Reporting of Actions (ROA).
All other additional documentation (work authorizations, affiliations, bonds, supplemental forms, etc.) related to a pending application must be forwarded to the state insurance department directly. Use the State Contact Information & FAQ Tool to review the state's contact information.
Go to the BDSQ Go to the ROARenewing Your License
If you are unable to apply for a particular line offered via NIPR please verify that the line is actively held in your resident state. If the line is not held, you are unable to request that line via NIPR.
If you are unable to apply for a particular line offered via NIPR please verify that the line is actively held in your resident state. If the line is not held, you are unable to request that line via NIPR.
Contact Change Request
You cannot change your address or contact information within an application. To update individual licensee address, phone, and email data you may submit a request via the Contact Change Request tool. It takes 3-5 days to process a change made through CCR.
More About Contact Change RequestsBusiness Entities for the state(s) below may submit Contact Change Request via the following link: NIPR Contact Change Request
- North Carolina
All others must notify states of a change directly. For state contact information and/or to review the states response to the frequently asked question related to entity address changes select the link below
https://nipr.com/help/state-contact-cards
Find State Contact InformationYou may submit individual licensee address, phone, and email changes/updates using the Contact Change Request tool found at the link listed below. NIPR applications and tools display data that is reported by the states, however the NIPR does not make manual updates or changes to state data and the data may not be changed within an application. Once you submit the change using the link below please allow 3-5 days to update within the application provided the license is in an active status.
State rules vary on how changes to residency status are processed. You will need to contact the state(s) you are transferring to and from directly for specific instructions. The link below will direct you to a tool that will direct you to the contact information for each state's insurance department.
Find State Contact InformationAttachment Warehouse
BQSD is for submitting supporting documentation regarding a "yes" answer to a uniform background question within an NIPR Online Application. ROA is for reporting, to all the states you are licensed in, any new criminal, civil or administrative action taken against you.
Documents are saved in the warehouse for ten (10) years.
In order to sign-in you must have an electronic license or renewal transaction in a pending status in our system with a "yes" answer to one of the uniform background questions. All other additional documentation (work authorizations, affiliations, bonds, supplemental forms, etc.) related to a pending application must be forwarded to the state insurance department directly.
Find State Contact InformationYes, you may upload as many documents as necessary.
- Documents cannot be deleted once they have been submitted
- Information contained in fields associated with a document cannot be changed once the document is submitted.
All states currently participate in NIPR's Attachment Warehouse for the submission of documentation related to a "Yes" response to a uniform background question and reporting of actions for an existing license.
Accepted formats are doc, docx, gif, jpg, jpeg, jpe, pdf.
Subscriber Services
Access to NIPR’s Subscriber Services is provided after the completion of the Producer Database Access form and the appropriate license agreement. Please use the Contact Us form to contact NIPR’s Business Development team.
Contact Us- The company administrator for your account can reset your password. If you do not know who your company administrator is, please use the Contact Us form to contact NIPR’s Business Development team.
- On the Subscriber Services login page, you can use the Forgot Password link to answer your challenge questions and reset your password. If you do not know the answers to the challenge questions and/or the system does not recognize your user ID, please use the Contact Us form to contact NIPR’s Business Development team.
Please see the Producer Database User Guide for detailed instruction for pulling reports.
Producer Database (PDB) User GuideYes. Please use the Contact Us form to contact NIPR’s Business Development team for more information.
Contact NIPRPlease refer to the Industry Admin Application User Guide for detailed information on adding new users, resetting passwords, and account maintenance.
NIPR Industry Administrator User GuideNo. All users accessing Subscriber Services on behalf of a company must have his/her own login credentials, so we do not charge a fee for these.
Monthly subscriber services invoices are paid through Account Manager. If you do not know your Account Manager login credentials, please contact niprcollections@nipr.com
If you do not know your Account Manager login credential, please contact niprcollections@nipr.com.
Please review the user guide for information on how to process request via NIPR's Interactive Appointments and Terminations tool.
Interactive Appointments and Terminations User GuideProducer Database (PDB)
The Producer Database (PDB) is a central repository of producer licensing information updated on a timely basis by participating state insurance departments. The PDB includes data from external databases such as the Regulatory Information Retrieval System (RIRS) to provide a more comprehensive producer profile.
General demographic information, license and appointment information, as well as regulatory actions. Visit the Producer Database page for more information.
The information displayed in the Producer Database (PDB) comes directly from the participating state insurance departments. For data in the PDB to be changed, it must be sent to NIPR by a participating state insurance department. Please contact the department of insurance for the state that is supplying the incorrect information. When the state updates their database, it will automatically be sent to the PDB.
For more information regarding becoming a PDB customer, please contact the NIPR Marketing Department at (816) 783-8467 or marketing@nipr.com.
To obtain your own PDB report you will need to review the requirements and submit the request form.
Request a Producer Database ReportCompany Appointment Renewals
Please check NIPR's Appointment Renewals Announcements for the renewal period and license types accepted for electronic renewals for each state.
- Please use only one form of search criteria.
- You may have appointments for license types that are not renewable through NIPR.
- If you just submitted a payment for another invoice, you may need to restart your browser to access invoices for other companies.
Enter the company information to search for the invoice, choose "Download Text" from the drop down box and click “GO.” You will be prompted to save or open the file you are trying to download. This will open in an excel spreadsheet.
ACH / Electronic Check Payments
You may need to provide pre-authorization to your bank prior to paying for an NIPR product or service via electronic check. If you are unsure if your account requires pre-authorization, please contact your bank.
To pre-authorize the electronic transfer of funds from your account, your bank will require an Automated Clearing House (ACH) number from NIPR. This number should be communicated to your authorizing bank. The NIPR ACH number is: 9431763793. Use 'NIPR' for the company name.
No, since NIPR utilizes a third party vender to process the electronic check payments, only the ACH number and company name are required.
No. The American Banking Association(ABA) number is only needed when companies are conducting transfers directly.
No. Smaller banks and some credit unions may not be setup to process electronic checks. Contact your bank if you are not sure they will accept electronic checks.
If you have general questions, please contact NIPR Customer Service at: (855) 674-NIPR (6477)
No. There are no additional processing fees associated with electronic check payments.
A payment may fail after the transaction has been submitted to the state. This can happen for an incorrect routing number, closed account or other reason beyond the control of NIPR. The transaction cannot be cancelled at this time. NIPR will contact you for payment to NIPR for the completed transaction.
There will be a returned check charge for each electronic check that does not clear the bank. Additionally, NIPR will contact you regarding the failed payment. If payment is not resolved in a reasonable amount of time, NIPR will also contact the State in which you are attempting to conduct business to inform them that payment has not been received. Once the payment has been resolved, NIPR will again contact the state to inform them of the resolution.
The check number may vary in length but the field may be up to 9-digits long.
The check number is not sent in the ACH file, so customers can enter any number that has not been used in the system. The check number field is used to make sure that duplicate check numbers are not entered. Note: Banks use ?0001? to denote a check without a number.
The denied screen is an indication that the information you have entered is not valid. Please check your entry and try again.
Miscellaneous
State rules vary on how changes to residency status are processed. You will need to contact the state(s) you are transferring to and from directly for specific instructions. The link below will direct you to a tool that will direct you to the contact information for each state's insurance department.
Find State Contact InformationTo be directed to the states site to print/request a license copy you may select the state name on the map found at the following link: Print My License. NIPR provides the link as a courtesy, we do not manage the sites that the states use to provide license prints or any requested fees. If you experience an issue or need assistance on the states site, you'll need to contact the state directly or the states vendor. You may select the state name on the following link: State Contact Information to review the states contact information. Please note that if you have submitted a recent transaction you must wait until after the state has approved the initial license or renewal request.
Select the state name on link below to review the states contact information.
You cannot change your address or contact information within an application. To update individual licensee address, phone, and email data you may submit a request via the Contact Change Request tool. It takes 3-5 days to process a change made through CCR.
More About Contact Change RequestsTo correct date of birth, social security number, or FEIN, you must notify the state(s) in which you have identified incorrect data of the change.
For security reasons, the mobile app is only allowed to be installed on one device. If you have a new phone, please Contact Us and we will reset the mobile app for you.