Update your personal information

Updating your personal information is quick and convenient when your state uses NIPR's LicenseHub. With a streamlined process and guided steps, you can easily update your name or contact details in one place. Keep in mind, each state determines how these changes are managed—while many partner with NIPR, some may require you to use a different system. This guide walks you through what to expect and how to update your information based on your state.

Before you begin

As a starting point, we recommend reviewing your state's licensing information to make sure they allow for name or contact changes using the NIPR LicenseHub tool. To do so:

1. Go to the State Information page.
2. Select your state in the drop-down field.
3. Click Visit state page.

Instructions for name and contact changes can be found under the "Information Updates" section on that page. If your state uses the NIPR LicenseHub tool to manage the information you need to update, you can use the instructions in this article to make your changes.

Sign in

Update contact information

1. In the left navigation menu, click Contact Change.

2. In the first set of tabs on the page (A), select the contact information you want to update: address, email or phone number.
   

   
    

3. Locate the specific contact entry (an address or number) you need to change, and click Edit under its label (B).

4. Enter the new contact details. 
   Note: For addresses, the system will verify if the address is valid in the USPS database.

• If you receive a message that the address is invalid, check the information again and click Edit to make any corrections. If the address is entered correctly, contact customer service.

• If the address is valid, click Continue.

• When the information is entered, click Save. 

5. When all necessary information has been updated, click Next to review and proceed through the information on each subsequent tab.

6. For some states, you will be required to indicate when these changes took effect. If the request is submitted a certain number of days after the effective date, your state may charge a fee. Once you have entered the date, click Continue.

7. Review your changes, then click Next.

8. Indicate whether you are submitting for yourself or someone else.

   • If you are submitting for yourself, click Next.

   • If you are submitting on behalf of an organization or someone else, enter your own name and contact information. Then click Next. 

9. Review and accept the attestation by selecting the "I accept" checkbox and clicking Next.

10. Provide an email address where the receipt and documentation of the change can be sent, then click Next.
    Note: You may enter up to four additional email addresses to receive copies.

11. Review any applicable charges (most states do not charge for contact and name updates). Click Submit.
    Tip: Visit the State requirements page for more information on contact and name change fees. 

Change name

1. In the left navigation menu, click Name Change.
   You will see an information card on the next page. If you have different names in separate states, you may see multiple information cards.
2. In the top corner of the information card on the next page, click Edit.
   Note: If the state(s) where you need a name change are listed in the "Not accepting electronic changes" list in this card, you will not be able to use NIPR's LicenseHub tool to update your name. You will have to use the state's chosen method for updating your name. See the "Before you begin" section of this article to look up your state's chosen method for managing name updates.
3. Make changes to the applicable fields.
4. Click Save.
5. Click Next if everything looks correct on the page.
   Note: If there are any issues with submitting the changes, you will see a message listing the issues. This commonly happens if your resident state does not use NIPR for updates.
• If you can correct the issue using the LicenseHub tool, click Go back and modify.
• If you want to submit the changes you can while omitting the changes that had issues, click Proceed without modifying.
• If you need to change your name with another method (such as the state's chosen tool), back out of this process or close the browser tab to cancel.

6. Review your changes, then click Next.

7. Indicate whether you are submitting for yourself or someone else.

   • If you are submitting for yourself, click Next.

   • If you are submitting on behalf of an organization or someone else, enter your own name and contact information. Then click Next. 

8. Review and accept the attestation by selecting the "I accept" checkbox and clicking Next.

9. Provide an email address where the receipt and documentation of the change can be sent, then click Next.
   Note: You may enter up to four additional email addresses to receive copies.

10. Review any applicable charges (most states do not charge for contact and name updates). Click Submit.
    Tip: Visit the State requirements page for more information on contact and name change fees.