Change name or contact details

Updating your profile information is quick and convenient when your state uses NIPR's LicenseHub. With a streamlined process and guided steps, you can easily update your name or contact details in one place. Keep in mind, each state determines how these changes are managed. While many partner with NIPR, some may require you to use a different system. This article walks you through what to expect and how to update your information based on your state.

Before you begin

As a starting point, we recommend reviewing your state's licensing information to make sure they allow for name or contact changes using the NIPR LicenseHub tool. To do so:

1. Go to the State Information page.
2. Select your state in the drop-down field.
3. Click Visit state page.

Instructions for name and contact changes can be found under the "Information Updates" section on that page. If your state uses the NIPR LicenseHub tool to manage the information you need to update, you can use the instructions in this article to make your changes.

Sign in

Update contact information

1. In the left navigation menu, click Contact Change.

2. In the first set of tabs on the page, select the contact information you want to update: address, email or phone number.
   

   
    

3. Locate the specific contact entry (an address or number) you need to change, and click Edit under its label.

4. Enter the new contact details. 
   Note: For addresses, the system will verify if the address is valid in the USPS database.

• If you receive a message that the address is invalid, check the information again and click Edit to make any corrections. If the address is entered correctly, contact NIPR Support.

• If the address is valid, click Continue.

• When the information is entered, click Save. 

5. When all necessary information has been updated, click Next to review and proceed through the information on each subsequent tab.

6. For some states, you are required to indicate when these changes took effect. Enter the date and click Continue.
   Note: If the request is submitted a certain number of days after the effective date, your state may charge a fee.

7. Review your changes, then click Next.

8. Indicate whether you are submitting for yourself or someone else.

   • If you are submitting for yourself, click Next.

   • If you are submitting on behalf of an organization or someone else, enter your own name and contact information. Then click Next. 

9. Review and accept the attestation by selecting the "I accept" checkbox and clicking Next.

10. Provide an email address where the receipt and documentation of the change can be sent, then click Next.
    Note: You may enter up to 4 additional email addresses to receive copies.

11. Review any applicable charges and click Submit.
    Tip: Visit the State requirements page for more information on any applicable fees. 

Change name

1. In the left navigation menu, click Name Change.
   An information card appears on the next page. If you have different names in separate states, you may see multiple information cards.
2. In the top right corner of the information card, click Edit.
   Note: If the states where you need a name change are listed in the "Not accepting electronic changes" list, you cannot use NIPR's LicenseHub tool to update your name. Instead, use the state's chosen method for updating your name. See the "Before you begin" section of this article to look up your state's chosen method for managing name updates.
3. Make changes to the applicable fields.
4. Click Save.
5. Verify everything is correct and click Next.
   Note: If there are any issues with submitting the changes, a message listing the issues appears. This commonly happens if your resident state does not use NIPR for updates.
• If you can correct the issue using the LicenseHub tool, click Go back and modify.
• If you want to submit the changes you can while omitting the changes that had issues, click Proceed without modifying.
• If you need to change your name with another method--such as the state's chosen tool--back out of this process or close the browser tab to cancel.

6. Review your changes, then click Next.

7. Indicate whether you are submitting for yourself or someone else.

   • If you are submitting for yourself, click Next.

   • If you are submitting on behalf of an organization or someone else, enter your own name and contact information. Then click Next. 

8. Review and accept the attestation by selecting the "I accept" checkbox and clicking Next.

9. Provide an email address where the receipt and documentation of the change can be sent, then click Next.
   Note: You may enter up to 4 additional email addresses to receive copies.

10. Review any applicable charges and click Submit.
    Tip: Visit the State requirements page for more information on any applicable fees.