Privacy Policy

Welcome to the National Insurance Producer Registry ("NIPR") website.

Revised January 16, 2024

Thank you for visiting!

Your privacy online is very important to us. NIPR uses accepted best practices to protect your information and complies with applicable laws and security standards. This privacy statement explains our practices for collecting and using your information through our website and applications.

What is Personal Information?

"Personal Information" is information that, either alone or in combination with other information, identifies you. Examples of Personal Information include, among others, name, email address, phone number, and mailing address. Some NIPR credentialing applications may require you to submit social security numbers or forms of ID.

Collection of Information

You do not need to reveal any personally identifiable information to browse NIPR does not include any features on our website that allows a third party to track you.

Information we collect from you may include:  information you provide by filling out forms and applications; records and copies of your correspondence, including email address; your responses to surveys and the details of transactions you complete at

Some NIPR applications require you to enter into a license agreement with the NIPR. The license agreement governs the collection, use and disclosure of information while in these applications and where the terms of this privacy statement are inconsistent, the license agreement controls.

If you contact our customer experience team, we may collect call and message log information like your phone number, email address, time and date of calls, messages and chats, duration of calls, routing information, and types and volumes of calls, messages and chats.

NIPR does not store your credit card information.

NIPR's web site uses cookies to provide the best website experience. Cookies are small web-generated files that are stored on your computer hard drive to collect information about your activities on a website. Cookies are also used to store application data while the application is in use.

NIPR uses "Google Analytics" and "LogRocket," to collect information about your use of Google Analytics collects information such as how often users visit the web site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. For more information on Google Analytics's privacy practices, please see "How Google uses data when you use our partners' Services or apps."  You can help prevent Google Analytics from recognizing you by disabling cookies on your browser. Please be aware that disabling cookies may cause some issues with your use of our applications.

LogRocket collects information that enables us to diagnose and resolve bugs or user issues with our online applications.  For more information, please see LogRocket's Privacy Policy.  

NIPR's mobile application accesses your device's location to provide you with personalized information and notifications. You may disable this access using your mobile app settings.

How We Use your Information

NIPR uses information collected to process your requests, communicate back to you, answer customer service requests and improve our services.

NIPR online applications collect your information to process and send state credentialing transactions to state insurance departments.

How We Disclose your Information

NIPR may share your information with the National Association of Insurance Commissioners ("NAIC") and state insurance departments.

NIPR uses service providers to perform tasks on our behalf and improve our services such as payment processing, analytics, marketing, and web hosting.  We take appropriate measures to help ensure that our service providers provide the same level of protection for your Personal Information as we do. 

NIPR does not provide Personal Information collected to third parties other than in aggregated form, except as stated in this privacy statement or with your consent. Personal Information and evidence of licensure may be provided to companies who have a permissible purpose and have your permission to receive your information pursuant to the Fair Credit Reporting Act (“FCRA”).

Security of Information

NIPR views security of confidential and private information as a top priority.

NIPR provides secure transmission of sensitive and Personal Information from your computer to the NIPR's Web Server. NIPR encrypts many of its services using the industry standard TLS (transport layer security) encryption. Sensitive data, including SSNs if required, received by NIPR is encrypted at rest.

NIPR also maintains access control procedures. NIPR restricts access to sensitive information to employees and contractors who need to know the information to do their job and are subject to confidentiality obligations.

Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure and NIPR does not ensure or warrant the security of the transmission of information.

Your Rights and Opt-Out Procedures

If you would like to change or restrict use of your Personal Information, please visit the Web page to find the contact information. We will respond to such requests in accordance with applicable law.

Links to Other Websites

NIPR provides links to third-party websites as a convenience to you. The inclusion of any link does not imply an endorsement or recommendation of the third-party organization, its website, or its products and services. NIPR has not reviewed and is not responsible for the privacy practices or content of such websites.

Notification of Change

NIPR reserves the right to change its privacy statement. The most current privacy statement will be posted on the NIPR website, so you are always aware of what information NIPR collects, how it is used and disclosed.

Revised January 16, 2024