State Requirements

Massachusetts / Name and Contact Change Requests / Individual & Business Entity

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State Fee

  • Fee: $0.00

NIPR Fee

  • Fee: $0.00

Applicant Can

  • Submit email changes
  • Submit phone number changes
  • Submit PO Boxes for business address (Individuals only)
  • Submit change to state code change of business address (Individuals Only)
  • Submit states code changes for the mailing address. (Both)

Applicant Cannot

  • Submit DHS contact change request (no resident state license on PDB)
  • Submit state code changes business address. Must maintain address in MA. ( Business only).
  • Submit state code changes for the residential address ( Individual)
  • Submit PO Boxes for the business address. (Business only)

Business Rules

  • Applicants cannot submit a CCR transaction if there is no resident state license on PDB.

     

Name Changes 

  • Individuals:  Documentation is required to be uploaded to the Attachment Warehouse within 48 hours for Resident Individual Name Change.
    • Documentation that will be accepted; Marriage Certificate, Divorce decree, and/ or legal certificate issued by the court system.  
       
  • Business Entities: Electronic Name Updates will be allowed for Individuals only. Company name updates will not be allowed in this application.

Contact Information

Mailing Address

Massachusetts Division of Insurance
1000 Washington Street, Suite 810
Boston, MA 02118-6200
United States

Frequently Asked Questions

Online printing information can be found by going to NIPR's license print page and selecting the state.  You may also view and print your license using State Based Systems.  

A licensee must place their termination letter in writing to the Division of Insurance at ProducerUpdateMailbox@mass.gov.  The letter must stipulate what they would like to have happen to their licenses, as well as contain the signature of the licensee.  

One year

The Division does not track changes to Partners, Owners, Officers, Directors or Managers. You should contact the Massachusetts Secretary of State for questions regarding these changes. (Secretary of the Commonwealth of Massachusetts (state.ma.us))

It depends whether one is moving into the state or whether one is moving out of state. A licensee would have to notify the Division of Insurance’s Producer Licensing Department in writing or may call the Department for further instructions at (617- 521-7794 and opt for line #3). 

  • If one is moving into MA, he/she has 90 days to make the changes without having to take the MA exams, of course they would have to terminate their old resident license first.  MA verifies prior licensure via PDB.  
  • If one is moving out of MA, we would need that info in writing and the license would be terminated, as the licensee has now moved out of state.  If the licensee becomes licensed in new state and wants to remain licensed as a non-resident in MA; he/she must notify the Producer Licensing Dept as soon as they hold a new resident license in his/her new resident state.   If there was time left on their MA license which now has a status of moved from state; MA will reactivate license and change to non-resident license.

Change Contact Information.  You may also contact ProducerUpdateMailbox@mass.gov.

Prometric:
or call 800-741-9380

Massachusetts licensees can submit primary name changes electronically through NIPR. Please access the following link: https://pdb.nipr.com/my-nipr/frontend/identify-licensee

  • Entities need to submit a Name Approval Request to DOINameApproval@mass.gov for approval of the new name. 
     
  • Once approved, Entities will need to change the filing with the Massachusetts Secretary of State, and provide the Division with a new Massachusetts Letter of Good Standing under the new name. Once the Letter of Good standing is received, the name will be changed.  

NIPR is currently working with Massachusetts to make access to Continuing Education (CE) transcript data available via MYNIPR. 

Click here to be directed to MyNIPR application. 

CE Transcripts are also available using State Based Systems.