State Requirements

Massachusetts / Contact Change Request / Individual & Business Entity

Fees

Fees shown are state fees only. These fees do not include NIPR transaction fees.

  • State Fee: $0
  • NIPR Fee: $0

Rules and Regulations

Applicant Can

  • Submit email changes.
  • Submit phone number changes.
  • Submit PO Boxes for business address (Individuals only).
  • Submit change to state code change of business address (Individuals Only).
  • Submit states code changes for the mailing address. (Both).

Applicant Cannot

  • Submit DHS contact change request (no resident state license on PDB).
  • Submit state code changes business address. Must maintain address in MA. (Business only).
  • Submit state code changes for the residential address (Individual).
  • Submit PO Boxes for the business address. (Business only).

Business Rules

  • Applicants cannot submit a CCR transaction if there is no resident state license on PDB.

  • Name Changes 

    • Individuals:  Documentation is required to be uploaded to the Attachment Warehouse within 48 hours for Resident Individual Name Change.
      • Documentation that will be accepted; Marriage Certificate, Divorce decree, and/ or legal certificate issued by the court system.  
         
    • Business Entities: Electronic Name Updates will be allowed for Individuals only. Company name updates will not be allowed in this application.

Contact Information

Mailing Address

Massachusetts Division of Insurance

1 Federal Street

Suite 700

Boston, MA 02110

United States

State overview page

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