North Carolina

State Contact Information & FAQ

Contact Information

Mailing Address

North Carolina Department of Insurance
P.O. Box 14209
Raleigh, NC 27620
United States

NC DOI Toll Free: 855-408-1212
Fax: (888) 959-3010
Pearson Vue Phone: (866) 265-6329
Email: NorthCarolinaLicensingOffice@Pearson.com

Go to State Website

Special Instructions

Print License

Initial & Renewal Insurance License Documentation Submission

 

Frequently Asked Questions

Online printing information can be found by going to NIPR's license print page and selecting the state..

NCDOI will honor a test score for up to one year after the exam.

Candidates required to complete Pre-licensing Education must pass their examination(s) within 90 days of the education completion date OR within 5 examination attempts over the 90 day period, whichever comes first

 

Send written notification to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The notification must include the previous and new name, social security number and the licensee's signature. Attach a copy of the marriage certificate, divorce decree, or other legal document showing the reason for the name change. The written notice may also be sent by email or by fax to 888-959-3010.

Send written notification on letterhead to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The notification must include the name and NPN or SSN of the new officer/owner and instructions regarding the old officer/owner. If the new owner is a business entity, provide the FEIN. The written notice may also be faxed to 888-959-3010 or sent via email as an attachment.

Return the license(s) with a written request to cancel them. Be sure the request is signed. If you are unable to find your license(s), submit a statement requesting license cancellation. The statement must be signed and must indicate which licenses you wish canceled. Indicate your name and complete social security number. Agent Services Division accepts third-party license cancellations for company-sponsored licenses only.

Pearson VUE 1- 800-274-0668

Send written notification to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The notification must include the previous and new name and tax identification number. IF THE NAME CHANGE ALSO INVOLVES A CHANGE OF TAX IDENTIFICATION NUMBER, THEN THE BUSINESS ENTITY MUST REAPPLY FOR LICENSURE USING THE NC-CP APPLICATION, FEE, AND ATTACH THE REQUIRED CERTIFICATE OF AUTHORITY FROM THE NC SECRETARY OF STATE SHOWING THE NEW NAME. The written notice may also be sent by email or by fax to 888-959-3010.

NC does not do affiliations. For changes of DRLP, send written notification on letterhead to Agent Services Division, 1204 Mail Service Center Raleigh, NC 27699-1204. The notification must include the name and NPN of the new DRLP and instructions regarding the old DRLP (delete or leave). The written notice may also be sent via email as an attachment or by fax to 888-959-3010.