State Requirements

Puerto Rico / Contact Change Request / Individual

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State Fee

  • Fee: $0.00

NIPR Fee

  • Fee: $0.00

Applicant Can

  • Submit contact change request for any license on NIPR's Producer Database (PDB)
  • Submit DHS contact change request (no resident state license on PDB)
  • Submit Email Changes
  • Submit Phone number Changes
  • Submit change to state code of residence address (Non-Resident Licensees)
  • Submit change to state code of business address (Non-Resident Licensees)
  • Submit change to state code of mailing address (Non-Resident Licensees)

Applicant Cannot

  • Submit change to state code of residence address (Resident Licensees)
  • Submit change to state code of business address (Resident Licensees)
  • Submit change to state code of mailing address (Resident Licensees)
  • Track counties

Business Rules

  • Address must match respective resident/home state license address.

  • P.O. Boxes are allowed for mailing addresses only.

  • Applicant's Puerto Rico license record must be active on PDB before completing a Contact Change Request (CCR) transaction.

  • Applicant must have resident license on PDB to submit a CCR for Puerto Rico.

  • Resident applicants must maintain a residence address in Puerto Rico.

  • Non-Resident applicants' residence addresses must not be in the state of Puerto Rico.

  • Insurance producers holding a non-resident license in state may not make changes to the state of an address from what is on file, as this may necessitate a change in resident status. Contact the state's department of insurance to make such changes.

  • Submitted residence address must match residence address for resident/home state license or a CCR for resident/home state license must be submitted concurrently.

Contact Information

Mailing Address

Office of the Commissioner of Insurance
Office of the Commissioner of Insurance
PMB 356
Guaynabo, PR 00968-3029
United States

Phone (Select (1) English or (2) Spanish, then select (3) for licensing department): (787) 304-8686 or (888) 722-8686

Go to State Website

Frequently Asked Questions

Online printing information can be found by going to NIPR's license print page and selecting the state.

Exams are valid for one (1) year.

Original documents of new name registration with the Puerto Rico Secretary of State must be mailed to Oficina del Comisionado de Seguros address listed above

  • Residents are required to mail request and a corporate resolution to Oficina del Comisionado de Seguros address listed above.
  • Non-Residents can request by email to vortiz@ocs.pr.gov.

A written request must be sent by fax or emailed to cumplimiento@ocs.pr.gov. If a resident changes domicile, the license is cancelled automatically.

Email request to dperez@ocs.pr.gov.

Email request to cumplimiento@ocs.pr.gov.

Email request to cumplimiento@ocs.pr.gov.

  • Residents are required to mail request and a corporate resolution to Oficina del Comisionado de Seguros address listed above.
  • Non-Residents can request by email to vortiz@ocs.pr.gov.

A written request must be sent by fax or emailed to cumplimiento@ocs.pr.gov (residents), vortiz@ocs.pr.gov (nonresidents).