February 7, 2017

Arkansas Appointment Renewals for 2017

Key Information:

Arkansas will process all appointment renewals electronically through the National Insurance Producer Registry (NIPR). 

  • Appointment renewals begin June 1, 2017.

  • Appointment renewals will be electronically processed through NIPR.

  • Appointment Renewal Invoices and the list of appointment renewals due will be available on the NIPR website beginning 8:00 AM CDT, June 1, 2017 through 4:00 PM CDT June 30, 2017. NIPR website link is: www.nipr.com

  • Appointment terminations can only be processed for appointments that are shown as active on the PDB at the time the termination transaction is sent to NIPR.

  • NIPR will turn off appointments on May 25, 2017 at 4:00 PM CDT.  Appointments will be turned back on June 1, 2017 at 8:00 AM CDT. Transactions submitted during this time will be held in AV status and processed on June 1, 2017.

  • Termination requests for individual appointments that are not to be renewed must be reflected on PDB by May 26, 2017.

  • NIPR will turn off terminations on May 25, 2017 at 4:00 PM CDT. Terminations will be turned back on June 1, 2017 at 8:00 AM CDT. Transactions submitted during this time will be held in AV status and processed on June 1, 2017.

  • Paper terminations will be accepted by the state also until May 1, 2017. Please note that paper terminations may take 15 working days for the state to process.

  • If appointment renewal invoices are not paid before 4:00pm CDT on June 30, 2017, the appointment will be cancelled. If this occurs, a new appointment must be submitted after July 1, 2017.

  • Appointment Renewal and NIPR processing fees are non-refundable.

  • Please contact Arkansas Department of Insurance at insurance.license@arkansas.gov if you have a dispute regarding a specific appointment and documentation to verify you previously terminated the appointment. Disputes must be resolved prior to May 25, 2017.

  • By using NIPR's Electronic Appointment Renewals, you can be assured that the NIPR invoice will be updated as paid, and the transactions to renew will be forwarded to the state within 24 business hours.

  • NIPR will display the invoices as paid, once payment is received.

  • Arkansas appointments will be updated on PDB after the renewal period ends on June 30, 2017.
Appointee Must Hold One of these license classes on PDB: License Class PDB/PIN Codes
Title Agency 3133/3133
Title Agent 104/104
Producer 3/3
Purchasing Group Broker 932/932
Risk Retention Agency 8618/8618
Risk Retention Agent 46/46
Exchange Producer 8619/8619
Exchange Agency 8713/8713


  • Insurance carriers with an NAIC CoCode wishing to reconcile company appointments with the state insurance department may obtain a list of appointments via the Company Appointment Report (CAR) prior to appointment renewal invoices being created.  Terminations can be made through the Interactive Appointment and Termination Application. Both of these applications are available to NIPR Subscribers. If you are not a subscriber or need to verify that you are subscribed to these products, please contact NIPR at 816-783-8467 or marketing@nipr.com for subscription information. You may also utilize the services of an NIPR Authorized Business Partner http://www.nipr.com/authorized_business_partners.htm.


  • Payments for Arkansas Appointment Renewals Must be received by NIPR through the Electronic Options made available.


  • Companies that submit a payment to NIPR via paper check will not have their renewal invoice processed and will have thepayment returned to them.

  • Since receipt of a paper check is through a lock box account, NIPR may take several days to post the paper check and issue a return check to your company.
    • NIPR is not responsible if late fees or non-renewal terminations are incurred during this period.

NIPR Processing Fees

Transaction Fees

NIPR Transaction Fees:

1% of total state fees charged

Minimum $5.00 / Maximum $1,000.00


# of appts:


State Fee per Appt Renewal:


Total State Appt Renewal fee:


NIPR Transaction fee would be 1% of the State Appointment Renewal Fee of $2,000 = $20.00

*NIPR renewal processing fee are based on the number of appointment renewals on the invoice



Arkansas State Appointment Renewal Fee
June 1, 2016 To June 30, 2017 Resident $20

The fee is based on whether the appointee is a Resident or Non-Resident as reported by Arkansas PDB Data. The fee is not based on where the residency of the company.

Non-Resident $60


Payment Method and other Fees

Credit Cards

If you are paying by credit card (Visa, MasterCard, or American Express) the process will be entirely electronic. Please note there is a $60,000.00 limit on Credit Card payments. If your invoice exceeds $60,000.00, you must choose an alternative payment method. If you have questions regarding the other methods, please call NIPR Customer Service. An appropriate receipt will be displayed for you to print for your records.

Electronic Check

  • A few banks or credit unions may not participate in electronic check services
  • If your account needs a pre-authorization to use this electronic check service you will need to provide your financial institution with this information: NIPR ACH - 9431763793.
  • There is a $25.00 returned check charge for any electronic check that does not clear the applicant’s bank. Additionally, the state will be notified if any issue with payment is not promptly resolved, possibly resulting in non-renewal of appointments or a reversal of renewals, until payment is made.

PayPal Account


NIPR processing fees are not refundable

Process beginning June 1, 2017 when the electronic invoices are on the website:

  • On the Internet, go to www.nipr.com 

  • Follow the links to company appointment renewals and sign-in using your company identifiers: company Cocodes, FEIN, and/or company name 

  • After entering the necessary identifying information, you can:
    • Print/Pay the Invoice
    • View the detail report of appointment renewals
    • Print the Report
    • Download the Report as text (delimited)
    • Download the Report as XML. 
  • Help screens and NIPR Customer Support are available to guide you through the process.

If you have any questions regarding this new appointment renewal process, contact: