Frequently Asked Questions

Reset

 

FAQ Links

User Guides & Walk-Throughs

Resident Licensing (RL)

Resident Renewals (RLR)

Non-Resident Licensing (NRL)

Non-Resident Renewal (NRR)

Non-Resident Adjuster Licensing (NRAL)

Non-Resident Adjuster Renewals (NRAR)

Contact Change Request (CCR)

Interactive Appointments & Terminations (A&T)

Producer Database (PDB)

Company Appointment Renewals

Background Questions Supporting Documents (BQSD)

Reporting of Actions (ROA)

Industry Administrator

Account Manager - Billing

Visa, MasterCard, American Express, Paypal, or automated clearing house (ACH) / electronic check.

If experiencing difficulty paying by credit card, please check inputs for accuracy then contact your credit card company. When paying by ACH or electronic check, using your bank account number, please verify your routing number is correct.

Paying by automated clearing house (ACH) / Electronic Check

Credit Card Help

SOLUTIONS TO COMMON PAYMENT ISSUES

USING KASPERSKY SAFE-MONEY WITH CREDIT CARD PAYMENTS

INTERNET EXPLORER 8, 9 or 10 ROUTINE BROWSER MAINTENANCE

INTERNET EXPLORER 7 ROUTINE BROWSER MAINTENANCE

FIREFOX BROWSER MAINTENANCE

SAFARI BROWSER MAINTENANCE

MAC WITH FIREFOX